Shipping policy
Shipping Policy
Order Processing
All orders are processed within 24–48 hours. Orders are not processed or dispatched on weekends, bank holidays, or public holidays. These days are not included in our processing times.
United Kingdom Shipping
Standard UK Delivery — £2.99
Estimated delivery: 3–5 working days after dispatch
Express UK Delivery — £5.99
Estimated delivery: 1–2 working days after dispatch
European Union Shipping
Standard EU Delivery — £10.99
Estimated delivery: 5–8 business days after dispatch
International Shipping
Standard International Delivery — £15.99
Estimated delivery: 5–8 business days after dispatch
International delivery is available to selected destinations, including countries such as the UAE and Canada. Available shipping options will be displayed at checkout.
Please note that all estimated delivery times begin after your order has been dispatched. Delivery times exclude weekends, bank holidays, public holidays and customs processing.
Shipping Delays
We aim to deliver all orders within the estimated timeframes; however, occasional delays may occur. Noorah Wear is not responsible for delays caused by courier services, customs processing, severe weather, or other circumstances outside our reasonable control.
Customs & Import Duties
International orders may be subject to customs duties, import taxes or additional fees imposed by the destination country.
Any customs charges or import duties are the responsibility of the customer and are not included in the product price or shipping cost.
Incorrect Shipping Address
Please ensure your shipping address is complete and correct before placing your order.
Noorah Wear cannot be held responsible for delays, failed deliveries, or orders delivered to an incorrect address where incorrect information was provided by the customer at checkout.
If you notice an error in your delivery details, please contact us as soon as possible. We cannot guarantee that changes can be made once your order has been processed or dispatched.
Contact Us
If you have any questions regarding shipping or your order, please contact us through our live chat, and we'll be happy to assist you.