Frequently Asked Questions

How long will my order take to arrive?

Orders are processed within 24–48 hours.

UK Standard Delivery: 3–5 working days after dispatch
UK Express Delivery: 1–2 working days after dispatch
EU Standard Delivery: 5–8 business days after dispatch
International Standard Delivery: 5–8 business days after dispatch

Weekends, bank holidays and public holidays are not included in processing or delivery estimates.

Do you offer free delivery?

Yes. We offer FREE UK Standard Delivery on orders over £25.

Do you ship internationally?

Yes, we offer international shipping to selected destinations. Shipping options and availability will be shown at checkout.

Can I return or refund my order?

Noorah Wear does not offer voluntary returns, refunds or exchanges for change of mind or personal preference, except where you have a legal right to cancel or return your order.

If your item arrives damaged, faulty or incorrect, please contact us as soon as possible. Please refer to our Return & Refund Policy for full details.

How do I contact you?

You can contact us through our live chat. Simply click the chat icon in the bottom-right corner of your screen and our team will assist you.

Will sold-out items be restocked?

Some styles may be restocked, while others may be available only as limited releases. Follow Noorah Wear on social media to be the first to hear about restocks and new collections.

Why might the colour look slightly different?

Colours may appear slightly different depending on lighting, photography and your device's screen settings. We aim to represent every colour and print as accurately as possible.